Contact Centre

Contact Us

Chat with Us

Need help? Chat with us now!

For general enquiries, Chat with us through the ‘Need Help?’ icon located on the right of the page, our Digital assistant is available 24/7 to answer your non-account related queries instantly.

If you require further assistance or have account-related queries, you can chat securely with one of our agents via online banking or mobile banking app. Our Live chat agents are available from 8:00 a.m. to 12:00 a.m. on weekdays and from 1:00 p.m. to 9:00 p.m. on weekends – excluding public holidays.

SABNet Online Banking

Logon to SAB Online Banking.
Chat with us through the 'LIVE CHAT' icon located on the bottom right of the page. New to Online Banking? Learn How to register for online banking.
Also you can reach out our agent through our Digital Assistance icon on the right side of the page.

SABMobile App

Alternatively, here's how you can chat with us on the SABMobile app:

Logon to SABMobile App.
Select 'Menu' tab.
Select ‘Help’ icon located on the top right
Select "Live Chat".

Find out How to download SABMobile App

SAB phone:

Available 24/7

8001248888

(You can reach the toll free numbers from abroad by entering the Saudi international dialing code (+966), while using mobile on roaming.)

Outside KSA

+966 114062800

+966 920007222

Premier Contact Centre:

Available 24/7

8001160099

(You can reach the toll free numbers from abroad by entering the Saudi international dialing code (+966), while using mobile on roaming.)

Outside KSA

+966 114408999

+966 920007222

Retail Collections:

Working Hours from 7:30am to 4:30pm during weekdays

920029829

Advance Contact Centre:

Available 24/7

8001248666

(You can reach the toll free numbers from abroad by entering the Saudi international dialing code (+966), while using mobile on roaming.)

Outside KSA

+966 114408666

+966 920007222

Premier Campaign Line:

Working Hours from 8am to 8pm during weekdays

8002493333

Outside KSA

+966114062810

Corporate Contact Centre:

Working Hours from 8am to 5pm during weekdays

Click here

Advance Campaign Line :

Working Hours from 8am to 8pm during weekdays

8001194444

Outside KSA

+966114062809

Credit Advisory :

Working Hours from 8am to 5pm during weekdays

8001242525

+966114062834

Private Banking

Available 24/7

8003030055

Outside KSA: +966114408777

Campaign Line:

Working Hours from 8am to 8pm during weekdays

8001245557

Outside KSA

00966114408800

Mailing address:

SAB Head Office - P.O. Box 9084
Riyadh 11413
Fax: 00966 - 11 - 2764356
Kingdom of Saudi Arabia
SAB SWIFT Code: SABBSARI

For feedback & suggestions:

feedback@sab.com

X:

@alawwalsabcare

Make a complaint

The Customer Care Unit is a specialized department dedicated to handling your suggestions, complaints and views efficiently, with the aim of developing the Bank’s services to meet the needs and expectations of ours.

Make a complaint